And use Pool Monitor to collect data.Ī virtual machine that's running in a frozen state These methods are listed later in this section. These methods are listed later in this section.Ī physical computer that is no longer frozen Computer type and stateĪ physical computer that's running in a frozen state To collect data for a server freeze, check the following table, and use one or more of the suggested methods. Check the system's history in virtual management monitoring tools.Generate a System Diagnostics report by running perfmon /report.Review the System and Application logs from the computer that is having the issue.Generate a System Diagnostics report by running perfmon /report. Error Event IDs 2019/2020 with source Srv/Server.System Event logs, Service Control Manager Error event IDs for critical system services.Application event log: Application Error, which suggests a crash or relevant system process.Check the event logs for the relevant Event ID: Review the System and Application logs from the computer that's having the issue. If the physical computer or virtual machine froze, but is now running in a good state, use one or more of the following methods for troubleshooting. For example, Computer Management, Server Manager, and Wmimgmt.msc.
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